Holiday Camps FAQ
If your question is not here please don’t hesitate to contact us at firstname.lastname@example.org or telephone 0131 653 4473
How do I book my child for a camp?
Unfortunately we are unable to add the cost of the camps to the bill of current Loretto family’s.
Do you accept Childcare vouchers?
We accept childcare vouchers from the following providers,
- Co-operative Flexible Benefits
if you would like to pay by childcare vouchers, please contact email@example.com with details of the camp you would like to book.
Will I receive confirmation of booking?
Yes, you will receive an e-mail confirming the transaction and details of the course booked.
What should the participants bring / wear to camp?
Participants will be e-mailed at least seven days before the camp, with details of what to bring and details of the drop off and collection point.
Can I book individual days?
Unfortunately, we are unable to take bookings for individual days.
What is the participant to instructor ratio?
Typically, the participant to instructor ratio is one to ten, and is always in adherence to regulations.
What happens if a camp is cancelled?
If a camp is cancelled, participants will receive an e-mail at least 14 days in advance, and will receive a full refund by original payment method.
I need to cancel my camp booking?
If a participant is unable to attend the camp, we offer the following refund policy:
- If you inform us 21 days or more before the camp you will receive a full refund
- If you inform us less than 20 days before 50% refund
- If you inform us less than 15 days before no refund will be given.
Do you offer wraparound care?
We offer wraparound care for many of our camps, which is stated next to the times of the camp on the website.
How soon do I need to book?
Some camps and dates fill up very quickly, while some may have spaces available until the start date. We recommend that you book online as soon as possible.
There is a camp I would like Loretto to run, how do I pass on my suggestion?
We are always looking to expand the camps we offer at Loretto. If there is a sport or activity camp you would like to see please e-mail firstname.lastname@example.org